- 01924 909859
Customer reviews of Phoenix Car Sales Ltd
At Phoenix Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Phoenix Car Sales Ltd
Based on 23 customer reviews
By Adam G on 06 November 2019 | Purchase not verified
Bought a Zafira 60 plate with 45k miles. All good in the first 3 weeks until the car didn't start one morning and an engine light came on and a knocking from the front right of the car. The cars from Phoenix come with a 'Warranty' so rang them and they told me to take it to a local garage to get diagnostic tests done. The exhaust was missing a sensor and the pinion gears were failing. As a result I told Phoenix I was rejecting the car as per the consumer goods act 2015. Was told the main owner was on holiday and that would need to wait until they were back before anything could be done. I returned the car and was told a mechanic would need to check the car. The dealers mechanic found no faults (!) Told I could return the car but would have to pay 50p per mile I had done off the original cost, around £450! Was offered a cash refund of £3542.50 on an original £3995. Was told to go the back room of a petrol station to get it. Emails texts and calls all saved to verify this experience.
Great Used Car Purchase 31/05/19
By Brian M on 12 July 2019 | Purchase not verified
A decent simple process in terms of a car sales experience with Max who was exceptionally open and honest. Although we only bought an older low mileage car it was still provided with a 6 month warranty for peace of mind. Having run various Volvo's with the D5 engine previously I was very surprised to find one with such a fine service record and less than 53k miles at 16 years old! I've already covered over 2k miles in it and it hasn't missed a beat really. Great to find a decent local dealer, well done Max & Team.
Helpful staff, great car!
By Eddy B on 17 December 2018 | Purchase not verified
Easy process with these guys from start to finish. The car was as pictured and really happy with it. I would Phoenix again