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Customer reviews of Phoenix Car Sales Ltd
At Phoenix Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Phoenix Car Sales Ltd
Based on 17 customer reviews
By brett M on 13 April 2019 | Verified purchase
Superb car, honest sale, Owner went the extra mile to meet my requirements. Strongly recommend.
Honest helpful staff will call in for my next car
By sam H on 06 April 2019 | Verified purchase
After a lot of frustrating searching and disappointment, we found the car we wanted at Phoenix car sales. Booked and appointment we were given a one on one service. The price was great . It was just as good in pictures as it was in person. All questions answered. Love my new car . Thank you Phoenix
By Yaser J on 20 March 2019 | Verified purchase
Managed to get a very lovely car inside and out from Phoenix Car Sales Ltd with a 6 months warranty. Very friendly and professional and the customer service is really amazing. Highly recommended and a huge thank you to Max.
Exceeded my expectations
By Matthew L on 18 December 2018 | Verified purchase
Got a Lovely car fully happy with the car also excellent customer service
By Adam G on 06 November 2019 | Purchase not verified
Bought a Zafira 60 plate with 45k miles. All good in the first 3 weeks until the car didn't start one morning and an engine light came on and a knocking from the front right of the car. The cars from Phoenix come with a 'Warranty' so rang them and they told me to take it to a local garage to get diagnostic tests done. The exhaust was missing a sensor and the pinion gears were failing. As a result I told Phoenix I was rejecting the car as per the consumer goods act 2015. Was told the main owner was on holiday and that would need to wait until they were back before anything could be done. I returned the car and was told a mechanic would need to check the car. The dealers mechanic found no faults (!) Told I could return the car but would have to pay 50p per mile I had done off the original cost, around £450! Was offered a cash refund of £3542.50 on an original £3995. Was told to go the back room of a petrol station to get it. Emails texts and calls all saved to verify this experience.
Great Used Car Purchase 31/05/19
By Brian M on 12 July 2019 | Purchase not verified
A decent simple process in terms of a car sales experience with Max who was exceptionally open and honest. Although we only bought an older low mileage car it was still provided with a 6 month warranty for peace of mind. Having run various Volvo's with the D5 engine previously I was very surprised to find one with such a fine service record and less than 53k miles at 16 years old! I've already covered over 2k miles in it and it hasn't missed a beat really. Great to find a decent local dealer, well done Max & Team.
Helpful staff, great car!
By Eddy B on 17 December 2018 | Purchase not verified
Easy process with these guys from start to finish. The car was as pictured and really happy with it. I would Phoenix again