Customer reviews of Phoenix Car Sales Ltd

By Sadie M on 13 August 2020 | Verified purchase

Excellent customer service, goes that extra mile. Car exactly as described, very happy with the car. I drove 580 mile in it within 24 hrs and it was perfect. Easy to communicate with, I would use again. Positive experience so I would recommend.

By Chris N on 04 August 2020 | Verified purchase

From the very moment I first enquired about the 2008 VW Touareg, Phoenix Car Sales were attentive, communicative, helpful and polite. The overall service from then was spot on and I wouldn't hesitate to recommend them or use them again.

By emma R on 08 May 2020 | Verified purchase

Great customer service, even delivered the car to my home address! Would definitely recommend. Happy customer

By Michael R on 26 April 2020 | Verified purchase

Surprisingly easy to receive my car even during lockdown. Very professional service from the sales man I dealt with. All in all a very pleasant experience and would recommend.

By Ian H on 08 December 2019 | Verified purchase

Realy good service from pjoenix car sales. The sales man went above and behond. He has been brilliant and it is a bresth of fresh air to meet a strait up car sales man. So far the car has been spot on just as he decribed it. He stayed late for me to go veiw the car as i work late so that helped no end. If anyone is looking for a well priced low millage car you wont go far wrong at phoenix car sales. Keep up the good work guys and i look forward to seeing you next time i need a car.

By Steph S on 05 December 2019 | Verified purchase

Kept us informed all the way through, car was ready to go, clean and valeted fresh, friendly helpful and quick

By Jack I on 04 December 2019 | Verified purchase

Excellent communication, very honest and down to earth. What more can you ask for? Top quality customer service. Cheers mate!

By Micah V on 15 November 2019 | Verified purchase

Very friendly, not pushy, Highly recommend, Grade A service. Bought a BMW 435D with almost every optional extra and priced competitively. 4 months after the purchase, an electrical fault occurred, I emailed them explaining the situation and within a few hours they had driven over 40 miles to my doorstep to diagnose the fault and repair it. It just shows how much they do care, not just about new customers but also existing customers. *****

By jack E on 15 October 2019 | Verified purchase

very friendly and helpful throughout the entire process

By simon I on 16 August 2019 | Verified purchase

From start to finish of the buying process, the seller was knowledgeable, polite and helpful without ever being aggressive in the sale. I am pretty cautious in spending money so after agreeing on the price and leaving a deposit, I arranged for a mechanic to carry out a pre-inspection of the vehicle and the salesman accommodated this even outside of normal working hours. The car was put through the MOT and Max had 2 x brake pads replaced with a good set as opposed to the cheapest possible. I phoned him a couple of times for extra information on the service history etc and he helped every time with no problem. A 6 month warranty was also supplied. I would definitely use phoenix car sales again.